Privacy Policy

This privacy policy explains how Kalpana Creations Studio ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our website and our services. We are committed to protecting your privacy and handling your data in a transparent manner.

Information We Collect

We collect personal information from you in various ways when you interact with our site or services. This may include:

• Information you provide directly: This includes information you submit when you contact us, inquire about our services, fill out forms on our site, or engage with us as a client. This data may include your name, email address, company name, telephone number, and details about your project or inquiry.
• Information collected automatically: When you visit our site, we may automatically collect certain information about your device and your usage of our online platform. This can include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is often collected through cookies, web beacons, and similar tracking technologies.
• Information from third parties: We may receive information about you from third-party sources, such as business partners or service providers, where permitted by law.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services: To deliver the graphic design, branding, web design, and other creative services you request.
• Communicating with you: To respond to your inquiries, send you updates about your projects, and provide information about our services.
• Improving our site and services: To understand how our online platform is used, analyze trends, and improve the content, features, and user experience.
• Marketing and promotion: With your consent, to send you promotional materials or information about services we believe may be of interest to you. You can opt out of receiving these communications at any time.
• Legal and security purposes: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Kalpana Creations Studio, our users, or others.

Legal Basis for Processing Your Information

Under data protection laws, such as the General Data Protection Regulation (GDPR) and applicable Indian laws, we must have a legal basis to process your personal information. Our legal bases typically include:

• Performance of a contract: Where processing is necessary to fulfill our obligations under a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these interests are not overridden by your data protection rights. This may include improving our services, marketing (where not requiring consent), and preventing fraud.
• Consent: Where you have given clear consent for us to process your personal information for a specific purpose.
• Legal obligation: Where processing is necessary to comply with a legal or regulatory obligation.

Sharing and Disclosure of Your Information

We do not sell your personal information. We may share or disclose your information with third parties only in the following circumstances:

• Service providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as website hosting, analytics, payment processing, and marketing assistance. These third parties are required to protect your information and use it only for the purposes for which it was disclosed.
• Business transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
• Legal requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe that disclosure is necessary to protect our rights, prevent harm, or investigate potential violations of our policies or applicable laws.
• With your consent: We may share your information with your explicit consent.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location and applicable data protection laws (such as GDPR), you may have certain rights regarding your personal information. These rights may include:

• The right to access: You have the right to request copies of your personal information.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We may need to verify your identity before responding to your request.

International Data Transfers

Your information may be stored and processed in countries outside of your own. When we transfer your personal information across borders, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

Third-Party Websites

Our site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us by post at: